Why bother?

When I find an important library, depository, repository or archive website (almost always academic) with broken or inaccurate links, I often look for the "contact us" link and notify them. Often, that link is broken. Silly me, I keep looking--click, click, sigh, click. (I don't swear.) When someone gets back to me I'm asked, where is this link, I can't find it. I e-mail back. They (usually he) reply that it's not their fault, they are underfunded, or they just have too much to do to add dates to research or clean up broken links, yada, yada.

Now we know why the college kids that invented Google and Facebook are billionaires, and librarians are among the lowest paid civil servants.