744 Dear Adelle

Every time I try to call you, Adelle, to talk about my bill [press one, listen; press two, listen; press one, listen--I get this message, "The mailbox is full; please call later." So I can't even leave you a message to say, I really doubt that Medicare is going to respond to your claim in less than 30 days. I mean, lady, get real! It is the government. So here's what I've done. I pressed the number for "appointments" (press three) and I got a real live person immediately. She was very helpful and told me not to worry until I get something labelled, "Final Notice." She has also put it in my file that I talked to her, not you. I told her to add that I tried several times last week too. You have a good day, Adelle, where ever you are, and you might expand that mailbox just a bit.