2611 Lowering standards
Not that I'd ever planned to stay at the Ritz-Carlton, but apparently they are lowering their greeting standards. It will now be acceptable to say "Sure," or "No problem," or "Hi" instead of "Certainly" or "My pleasure," or "Good Morning."I do get tired of "no problem" as a throw away response to my "Thank you" for good service when I'm a customer or client. Where did that come from? I don't recall hearing it before the late 80s. I think it is supposed to sound friendly, but it almost sounds as though you shouldn't even bother to thank them. For annoying speech habits, I put it right up there with lifting the last word of a sentence so it sounds like a tentative question instead of a statement.
Story from the WSJ, 6-23-06, B1.
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